Coronavirus (COVID-19) Update

Credit Recovery Group Affiliates and Clients:

Credit Recovery Group, Inc is monitoring the impact on the Novel Coronavirus (COVID-19) and the potential impact to our employees and visitors entering the office. We would like to inform all of you that we have made the decision to cancel all events, meetings, and discontinue the in-person customer service in our office until we are sure that we are all safe. However, our Processing Center and Enrollment Department phone lines are available to assist you from Monday through Friday from 8:30 a.m. to 5:30 p.m. You may also login to your account to check your status and results that can be viewed 24/7.

UNTIL FURTHER NOTICE: FOR YOUR SAFETY AND OURS, OUR OFFICES WILL NOT ALLOW ENTRY OF ANYONE OTHER THAN OUR PERSONNEL UNTIL FURTHER NOTICE. PLEASE DO NOT TRY TO COME TO OUR OFFICES IN PERSON, AND FEEL FREE TO CONTACT US BY PHONE OR E-MAIL.

To all of our current clients, we are asking you to send all the correspondence either by regular mail to our office at: 8323 Southwest Freeway, Suite 708, Houston, TX 77074 or legible and complete reports by email to process@creditrecoverygroup.us.

We will continue to monitor the potential impact on the Coronavirus (COVID-19) to keep our clients and employees safe and we will notify you once we start receiving walk-ins in our office, scheduling appointments for service enrollment, and process. If for any reason you decide to come to our office to drop off documents, we have a designated a drop off box for our customers to leave the results of the investigation from the credit agencies, collection agencies and creditors. Please allow our Processing Center Department to update these documents between 24 to 48 hours.

Credit Recovery Group, Inc would like to thank each of our client for the commitment to continue your credit repair process actively. We know how important this process is for you and we will continue to work on improving your credit.

With the ever-changing situation can be stressful and we are asking our clients and affiliates to stay safe.

 

Should you have any questions or concerns, please feel free to reach out at 832-595-2526.

 

Best Regards, and stay safe,

 

Credit Recovery Group Management